Singapore's Property Agency Sector: Time for Reform in $300B Market?
Singapore's property agency sector faces scrutiny as market concentration and commission structures raise efficiency concerns. With 36,000 agents but only half actively transacting, industry experts call for reform in this crucial economic sector.

Singapore's central business district skyline, where five property agencies dominate 90% of the market
Critical Analysis of Singapore's Real Estate Agency Landscape
In a market where property transactions routinely reach into the millions, Singapore's corps of 36,000 property agents represents both an opportunity and a challenge for market efficiency. Recent analysis from NUS Business School's Professor Sing Tien Foo reveals concerning trends in this vital economic sector.
Market Concentration Raises Competition Concerns
The dominance of five major firms controlling approximately 90% of Singapore's property agency market presents a classic case of oligopolistic market structure. This concentration raises legitimate questions about market efficiency and consumer choice in one of Asia's most sophisticated property markets.
Commission Structures Under Scrutiny
In the current market environment, commission rates for new launches have escalated to unprecedented levels, sometimes exceeding 5%. This trend appears particularly problematic given that:
- Nearly half of licensed agents complete zero transactions annually
- High commissions persist even in favorable market conditions
- Consumer costs continue to rise without corresponding value addition
Efficiency and Productivity Challenges
The revelation that approximately 50% of licensed agents fail to complete any transactions within a year points to significant structural inefficiencies. This productivity gap suggests a need for regulatory reform and industry restructuring.
Public Housing Market Innovation
Professor Sing proposes an intriguing solution for the HDB resale market: government-facilitated direct transactions. This approach, aligned with Singapore's smart nation initiatives, could significantly reduce transaction costs while maintaining market stability.
"The current system's incentive structure doesn't consistently align with consumer interests," notes Professor Sing, highlighting the need for systemic reform.
Moving Towards Market Evolution
As Singapore continues to position itself as Asia's premier real estate hub, addressing these market inefficiencies becomes crucial. The solution may lie in embracing technological innovation while maintaining the high standards of service that characterize Singapore's business environment.
Wei-Ling Tan
Tech and economy specialist, covering innovation in Southeast Asia from Singapore for both English-language and regional media outlets.