NCSS Warns of Sophisticated Fund-Raising Scam Using Official Logo

Singapore Social Services Authority Alerts Public to Fraudulent Scheme

The National Council of Social Services (NCSS) has issued an urgent warning about scammers misusing its official logo in a deceptive fund-raising campaign that promises rebates to potential donors. The statutory board, operating under Singapore's Ministry of Social and Family Development, confirmed the matter has been reported to police authorities.

Sophisticated Scam Targeting Singapore's Social Service Sector

This incident highlights the increasing sophistication of financial fraud schemes, similar to recent cases that have affected Singapore's business community. The fraudulent invitation letter employs professional formatting and emotional appeal to appear legitimate.

Key Elements of the Fraudulent Letter

• Unauthorized use of NCSS official logo
• False claims about a "privacy programme or scheme"
• Promises of rebates for contributions
• Inclusion of fake invitation codes and expiration dates

Official Channels for Legitimate Donations

As Singapore continues to strengthen its position as a leading financial hub with robust governance, NCSS emphasizes that legitimate transactions are conducted exclusively through:

• Giving.sg's donation platform
• Community Chest's official website
• Social Service Institute's website

Public Advisory and Safety Measures

This incident follows a pattern of increasing cybersecurity concerns, reflecting challenges faced across sectors, including Singapore's corporate leadership in addressing digital threats. NCSS has emphasized that it never requests:

• Direct money transfers
• Credit card information via unofficial channels
• Bank account details through messaging apps
• One-time passwords via SMS or phone calls